For the third consecutive year, Concentrix was positioned as a leader on three global CXM PEAK Matrix® Assessments (Americas, ...

As a valued client for nearly a decade, this banking company already benefited from the human side of Concentrix with over 500 collections advisors, but was looking to extend the technology side of ...

Our client faced difficulties with its existing retail software solutions, which operated on a slow framework and provided minimal functionalities for its users—hardly what premium customers look for ...

Concentrix’ Decision Tree Library Application has been recognized as a winner at the 2024 Merit Awards for Technology in the Software and Applications category. The Merit Awards are designed to ...

Major League Baseball (MLB) has a complicated history with sports betting. Icons like Pete Rose and Shoeless Joe Jackson, once revered, have been excluded from induction into the baseball Hall of Fame ...

Artificial Intelligence is evolving at a rapid pace. Whilst AI’s value is immense, it poses significant ethical considerations. These considerations can have lasting consequences for those using and ...

Artificial Intelligence is evolving at a rapid pace. Whilst AI’s value is immense, it poses significant ethical considerations. These considerations can have lasting consequences for those using and ...

Your business is running along well, you’ve spent years building custom workflows on a platform or software solution. Your IT team understands exactly what to do and when to do it to ensure your ...

Clunky AI platforms. Time-consuming deployments. Complex coding. Businesses are feeling the struggles that bog down generative AI implementation. Meet iX Hello™, your versatile GenAI assistant ...

16oct4:00 pm5:30 pmTransform Your Customer Experiences with Concentrix and Amazon Connect ...

Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges.

In France, the Autorité de contrôle prudentiel et de resolution (ACPR) is responsible for the supervision of banking and insurance undertakings, including know your customer (KYC) guidelines and ...