Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

In his research paper, "Enhancing Customer Relationship Management with Artificial Intelligence," published in the International Journal of Computer Science and Engineering, Gavade conducts a ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

With its explosion on Tuesday following a blowout earnings report, Palantir (NASDAQ: PLTR) crossed a market cap of $200 ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

a customer relationship management platform for businesses. This story was updated because an earlier version included an inaccuracy. Are you on the list? Claim your award here and learn how we ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Additionally, expense management tools empower entrepreneurs to exercise efficient control over their budgets, promoting ...

Fairport Harbor Village resident Justin Levine kicked off 2025 by launching a new business. Levine has established Lake Enrollment and Media LLC, a venture that draws upon expertise he developed ...