This guide examines the essential components of contact center workforce management, offering insights into the tools, best practices and trends that can help businesses adapt to changing customer ...
ShiftPixy, Inc. (NASDAQ:PIXY) shares are trading higher on Thursday after the company announced its acquisition of TurboScale. TurboScale is an AI technology company focused on scalable GPU cloud ...
ShiftPixy plans $150 million acquisition of TurboScale to enhance its AI workforce management tools. The deal includes $75 million in stock and $75 million in debt, aiming to accelerate innovation ...
The company expressed that, together, they are poised to deliver advanced workforce management tools and innovative, AI-driven solutions for businesses aiming to scale. ShiftPixy anticipates ...
It offers a range of advanced features, including interactive voice response (IVR), chat, and workforce and project management tools, as well as plentiful optional add-ons, making it a safe bet ...