Although companies originally invested in call center technology to provide multi-channel communications to improve the customer experience, it has actually dramatically deteriorated the customer ...

A strategic platform has to be broad enough to support a range of business functions while being open, extensible and modular at the same time, according to Forrester ...

OpenAI plans to launch a new AI-powered jobs platform next year to help match employers with candidates who have artificial ...

For technologists and founders, this is the time to focus on innovation and take the right strategic approach to build technology that offers not only a solution to a problem but also actual ...

Vendors are pushing platforms, but features, functionality, and definitions vary. Here’s a list of “must have” cybersecurity platform attributes.

Intuit’s Global Financial Technology Platform Architecture Drives Technology Innovation for Customers with Speed at Scale.

Attorney, entrepreneur, and digital marketing strategist Jeff Howell has announced the official launch of Lex Wire, a legal ...

Poseidon Bio has developed an innovative modular technology platform based on an engineered human protein scaffold that can generate TCEs with a novel geometry to overcome the problems of current ...