CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...

As your business grows, new opportunities expand and your need for implementing a formal CRM program increases dramatically, especially if continued growth is your goal. You might be asking, why ...

Customer relationship management (CRM) software is a digital tool that can help businesses streamline and automate business operations.

McDonald's is preparing to launch a full-scale CRM program later this year or early next year — and it may just prove to be a great case study for when a CRM program costs more than it helps.

This means businesses that choose to adopt a CRM program often must change from a product or production orientation to a marketing or customer-centric orientation.

Verizon's CRM program continues to delight customers, 15 years after it began.

Use sales tracking software to help scale your small business up to the next level with one of these three CRM programs.

How to Import Contacts From Excel to CRM. One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager ...