Business process mapping reveals inefficiencies, streamlines workflows and drives scale. Done well, process mapping builds ...

IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and hardware in an organization. It ...

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

Competitor mapping is a process of competitive market analysis used to visualize the relationship between two or more variables to help businesses uncover a competitive advantage.

Process mapping: Another workflow visualization that helps companies map out a plan for process improvement is process mapping.

According to Digital Services Georgia, a citizen journey map is a “visualization of a person’s process, end-to-end, to accomplish a goal.” State and local agencies have used them to illustrate how ...

Value stream mapping is an essential Lean Six Sigma tool. We explore how to create a value stream map and examine real-world case studies into how the technique has reduced costs and increased ...

MaritzCX’s customer journey mapping program is not a process-mapping exercise.