A report released this week by the inspector general for the Department of Veterans Affairs (VA) found that “inappropriate scheduling practices are systemic throughout VHA.” But as recently as ...

VA officials were grilled by lawmakers on a pause in the acquisition of a scheduling system and a possible rethink of the agency's homegrown electronic health record. Lawmakers seeking answers on ...

In 2009, the Veterans Affairs Department canceled its patient scheduling system -- dubbed the Replacement Scheduling Application Development Program -- after spending $167 million over eight years and ...

WASHINGTON — An Ohio veteran’s drug overdose death in 2022 has been linked to scheduling errors in the Department of Veterans Affairs’ new electronic health records system that has been plagued with ...

In its months-long probe of scheduling at the Veterans Affairs hospital in Phoenix, the Office of the Inspector General was unable to prove that scheduling delays caused the deaths of nearly 40 ...

A program designed to educate veterans on the various treatments for mental health conditions actually hindered access to medical care and contributed to the underuse of six therapists at a Georgia ...