It started in ancient Greece. Developing different medical theories, Hippocrates searched and identified four basic personalities that affect human personality traits and behaviors. These are commonly ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In customer support, there is no one-size-fits-all solution. The issues faced by different ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

Scott Belsky is Adobe's chief product officer and executive vice president at Creative Cloud. In 2006, he cofounded Behance. He's also an author, entrepreneur, and investor. In his experience creating ...

Suppliers in business-to-business settings are increasingly building a portfolio of multiple types of ties with individual customers. For example, in addition to supplying goods and services, a ...

Your article was successfully shared with the contacts you provided. Recently, I was working with a client and we were discussing different types of customers — specifically loyal customers — that any ...

SAN FRANCISCO--(BUSINESS WIRE)--Dec. 20, 2004--Salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced it has completed a SAS ...