Previously, she was a managing editor at Fit Small Business leading a team of content creators writing about sales, customer service, and CRM systems. She’s written for publications that include ...

Boehringer Ingelheim, a leading global biopharma company, is enhancing its collaboration with Veeva Systems by moving to ...

We take a look at key features and platforms. Customer relationship management (CRM) systems help micro business owners to keep all of their communications together. If you’re a small company or sole ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

To be the best, these CRM systems need an owner. Unfortunately many companies don’t invest in this person. And so they get the worst. Every CRM system has to have someone - or a small team - who ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

To help you make the best decision for your business, Forbes Advisor has compiled a list of the best free CRM systems of 2024.

CRM systems and software allow you to store customer data, pipeline and lead information, and other crucial details about your buyers in one place. Centralizing this data is one of the core ...

CRM systems store a lot of sensitive data, such as customer addresses, phone numbers, passwords, and payment details. Without a robust security system, “the CRM system may leak and misuse data ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Karthik Jakranpally believes that the key to unlocking true value lies in the ability to integrate these disparate systems ...