Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May ...
A phone-sex operator filed a class-action lawsuit against Tele Pay USA, claiming it pays its employees well below the national minimum wage while making hundreds of dollars per hour from customer ...
London’s Telephone Company Ltd formed in 1878 with even fewer initial subscribers. However, an operator had to work the switchboard, making up to six connections per call. With 20 or 30 phones ...
The journey from overworked operator to passive income owner is what this article is all about. For each business I snag, I follow a process that’s part science, part art, and part sheer stubbornness: ...