Global master data management has become a critical enabler for enterprises adopting the global business services operating model.

Every day, a deluge of raw data pours out of smart meters, remote terminal units in substations and even some telemetered field devices. Arizona Public Service Co. (APS) embarked on an ambitious ...

The second Trump administration's approach to shared services may offer agencies less flexibility and potentially lower ...

This model not only struggles to meet the growing health management needs of users but also leads to a disconnect between ...

In the Enterprise 2025 model, AI-based insights serve multiple digital business units while also providing Centers of Excellence with much-needed real-time performance data.

ServiceNow, the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner ® Magic Quadrant™ for AI Applications in IT Service Management. In addition to ...

Streamline the acquisition, management and distribution of instrument, pricing, index, legal and ratings data from multiple delivery channels.

Microsoft's recently introduced Common Data Service for Apps is basically XRM (Microsoft's "anything relationship management" platform for writing line-of-business apps) revisited and now running ...