How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. In my previous CMSWire article, I wrote about whether it’s better ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This article was contributed by Ajay Singh, founder and CEO of Zebrium.

Large corporations typically have internal risk management functions. Many are staffed by individuals with advanced degrees—even Ph.D.s—in areas such as mathematics, statistics, actuarial science, etc ...

The Pew Charitable Trusts, an independent non-profit, non-governmental organization (NGO), has earned a reputation as a change-agent for food safety. Pew’s latest goal is to bring “root cause analyses ...

In most practical situations, there are two major sources where inherited biases are created. Today we are going to discuss the final battle in dealing with AI bias. That is, how can we fix the root ...

As a legacy of African enslavement, structural racism affects both population and individual health in three interrelated domains: redlining and racialized residential segregation, mass incarceration ...

The perennial search continues to identify causes of criminal behavior. Nearly everything but the federal deficit has been identified as playing a causal role. The term “root cause” is still used to ...