Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

Some users aren't liking Oracle's revamped customer support portal, and are sounding off.

A number of Oracle users are infuriated by reported access and performance issues with the vendor's new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6 ...

Oracle users’ group campaigns for the deal In another recent development, the 20,000-member Independent Oracle Users Group (IOUG) sent a letter on Nov. 11 to EC Competition Commissioner Neelie ...

It's unclear how many users will be affected by the end of Premier Support for database release 11gR1 Oracle database customers running version 11g Release 1 have until the end of this month to ...

The survey questions explored why Oracle Java users migrate to alternatives based on OpenJDK, the details surrounding the migration process and timing, and the importance of support and technical ...

According to a new survey by Azul Systems, 80% of Oracle JDK users are currently considering other options for enterprise Java support.