Using Amazon’s Alexa+ with real-world tasks, from event flyers to school emails, shows both promise and shortcomings.

In an effort to make the home-buying process more accessible, one local organization has launched a new service to deliver listings via voice technology from one of the world’s largest companies.

For years, Alexa has been a reliable voice assistant, helping people with everyday tasks like setting timers, controlling smart home devices, checking the weather, and playing music. While Alexa has ...

Voice tech is rewriting the rules of shoppable TV. With sharp CTAs, standout creatives, and smart use of context, brands can turn passive viewers into active participants, says Sarah Lewis, global ...

Studies have long shown that men are more likely to interrupt, particularly when speaking with women. New research by Johns Hopkins engineers reveals that this behavior also extends to AI-powered ...

The lesson for CX and marketing leaders: voice still isn’t ready to be your brand’s frontline — unless it can truly listen, adapt and feel human. Voice still struggles. Despite new features, Alexa ...

For over a decade, Amazon’s Alexa has been a familiar voice in homes worldwide, seamlessly playing music, setting crucial timers, and delivering the daily weather forecast. Many of us have become ...

Amazon is curtailing a privacy-minded feature that will affect owners of certain Echo devices. In an email sent last Friday to a number of customers, Amazon revealed that as of March 28, it will ...

If you've ever wanted to learn how to talk like an Irish person, now's your chance. Aisling Bea has been teaching Alexa some ...

Alexa has evolved far beyond its origins as a simple voice assistant for setting reminders and playing music. After 11 years, ...