Quick customer service training quiz question: When is it OK to yell at a customer? How about never—does never sound about right to you? What if the customer is a baby? A toddler? No, I don't think ...

Happy Customer Service Week! As part of our ongoing initiative to improve the content that we serve you, we have created this short Quiz to help us evaluate your knowledge of our brand! Share with ...

Companies use customer representatives to answer customers' questions, handle technical problems and collect payments.The representatives usually take questions or discuss issues by phone or in person ...

Blow to Gachagua as judges reject recusal plea Government unites against Impeached DP Rigathi Gachagua Gachagua ouster, Kindiki's nomination to shift political landscape Kenya should pray for Harris ...