The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Ray Hein Over half of the ...

Disruptive innovation occurs when the introduction of a product or service transforms an industry. Disruptive innovation refers to the transformation or tremendous change that occurs due to the ...

For decades, chocolate dominated the confectionery category. But over the past 20 years a quiet shift has been underway: ...

From AI-powered hardware to the reinvention of legacy products, here is what’s shaping the future of physical products. The Fast Company Executive Board is a private, fee-based network of influential ...

Product design is in a moment of profound change and redefinition as technologies like artificial intelligence (AI) and spatial computing dramatically affect computing experiences. AI, especially, may ...

In today's evolving commerce landscape, fostering a culture of intrapreneurship is crucial for companies aiming to maintain a competitive edge. At the heart of this goal lies the concept of ...

We are all in the business of solving problems — big and small, everyday and unexpected. Whether you work in customer service, sales, supply chain, marketing, product, finance, or the c-suite, your ...

In the world of CX, the only constant is change. Customer priorities and demands are constantly changing, as are technology and the market. Successful companies continually innovate to stay ahead of ...

We explore how firms grow by adding products. We leverage detailed data from Japan’s cotton spinning industry at the turn of the last century to do so. This setting allows us to fully characterize the ...

Innovation, technology, and a culture of experimentation are essential for the reinsurance industry to close the protection ...

In this paper we analyze the joint implications of two effects: (a) inserting independent profit-maximizing retailers into the channel system provides "buffering" to the manufacturers from price ...