If you’re currently passing IT support requests manually, consider using Power Automate with Microsoft Lists to pass information automatically.

What’s nice about this way of working with Power Automate is that it extends the fusion teams concept Microsoft has been pioneering with its cross-disciplinary approach to low-code development.

Starting soon, for example, you will be able to take any repetitive desktop workflow and not just record it with Power Automate Desktop but also narrate what you are doing to Power Automate’s AI ...

Only a few months ago, the team launched Power Automate Desktop, based on its acquisition of Softomotive, which helps users automate workflows in legacy desktop-based applications, for example.