Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study ...

I believe that this approach will set a new global standard for retail personalization, and I can’t wait to see businesses start to deliver it.

When customer profiles are unified in a data cloud, in-store associates have the context to make informed recommendations on the spot, creating a highly personalized, delightful experience. 4.

If you want to personalize your Windows 11/10 PC, check this list of best free Personalization apps available on the Microsoft Store & install your favorites.

Explore Retail Media in 2025—where AI-powered personalization, smart in-store screens, and seamless omnichannel execution ...

Part 2 of this article series discusses the role of artificial intelligence (AI) in retail and digital personalization.

Retailers need the agility to quickly deliver personalized store experiences in an ever-changing landscape — and artificial intelligence (AI) could be the catalyst to drive this evolution.

While most brands recognize the value of online personalization, a new survey reveals many of them are not achieving it.

TEXARKANA, Texas -- A new gifts and personalized goods store has made its debut in the Twin Cities with a ribbon cutting.

You can now create personalized PS Store gift cards for a special someone. Sony now has a gift card creator and here's how it works.