If you get Access is denied message when opening encrypted files, you may need to first export the Encrypting File System (EFS) certificate and key.

How to Open Encrypted Files. Microsoft Windows' built-in encryption utility is designed to protect files from being open, read or modified by other users and computers. As this encryption utility ...

Double-click the drive letter or folder with the EFS encrypted files. File Explorer displays the encrypted files. You can double-click them to edit or open them as needed.

To resolve the 'Word cannot open the existing file (Normal.dotm)' error, reset the Normal.dotm file, use Open and Repair, and disable add-ins.

Google Drive is improving its interoperability with Microsoft 365 by supporting CSE Word docs in Google Docs.