APIs have become a bedrock part of mainstream enterprise computing architectures. That means they need the same degree of management and monitoring as standard full-blown applications. A ...

All businesses, from startup coffee roasters to billion-dollar e-commerce companies, are vested in tracking their progress, figuring out what works and fixing what doesn’t. That’s where Key ...

Key performance indicators are an important element of operational safety performance measurement, assessment and continuous improvement. A hierarchy of performance indicators collectively provides a ...

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Brad L. Neiger, Rosemary Thackeray, Sarah A. Van Wagenen, Carl L. Hanson, Joshua H. West, Michael D. Barnes and Michael C. Fagen Despite the expanding use of social media, little has been published ...