It's not enough for managers to talk about customer orientation and focus. They have to measure the internal processes that will--or will not--make it happen.

An after-school program that uses performance to help students reach their potential is developing a metric of success for nontraditional programs that are ill-suited to more-academic metrics.

Measuring success of agile efforts can be complex. The key is to emphasize value once you’ve established organizational trust.

Importantly, this data-driven approach also allows pharma stakeholders to get a measure of return on their investments in outcomes measurement and the programme as a whole. Breaking down barriers to ...

Probabilistic metrics, rigorous validation and user-centric evaluations are needed to effectively measure the success of AI applications.

There are means to measure all these factors, though these may differ across organizations, and many, if not all, are related to business, as opposed to technical, outcomes.

As more schools adopt broader learning goals, there are a few questions vexing school leaders, including: How can we measure growth in creative thinking? How can we measure whether our graduating ...

The audit attempted to key in on funding, and whether the High School Success program’s targeted spending moved the needle in demonstrable ways. But auditors found it hard to draw such conclusions.

U.S. Cyber Command officials said that when they examine whether any given operation or even when a strategy has been successful, they’re not looking at metrics, but rather outcomes.