Here are some suggestions on how to successfully implement a CRM system into your company. First and foremost, it is important to have support from top-level management. A project of this magnitude ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

Implementing automation technology can benefit an organisation in a variety of ways. Getting tasks done without the need for human intervention can speed up operations round the clock, so it’s little ...

Successful CRM implementation is the only way to access advantages like improved communication, sales pipeline management, personalized marketing, task management, and analytics functionality.

How to successfully implement a CRM in your business Step 1: Outline your CRM strategy Without a plan, your CRM implementation will be aimless.

3. Implement a well-rounded CRM testing strategy Thorough testing is vital in any software project (those related to CRM implementation are no exception), and a solid testing strategy will help you ...

When your list of contacts has outgrown your Rolodex and you begin to forget important client details, it may be time to implement Customer Relationship Management (CRM) software into your ...

In every CRM implementation that I’ve been involved - new or rescued - it's always the senior management person that makes the difference between success and failure.