Key Points Fishbone diagrams are used for root cause analysis. One of the best tools you can use for creating Ishikawa diagrams is Microsoft Visio. Many tools open up things for collaboration ...

Affinity diagrams are used to do a high-level organization of the ideas and the fishbone diagram is used to drill down and do root cause analysis.

You can create a fishbone diagram to help yourself determine that. Cause and effect analysis is a great technique for investigating the real issues in any organized system, or solving any problem.