Centrelink is to begin a 16 month roll-out of service management software that will eventually see staff help desk queries consolidated and automated under one system.The social services and ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

Use this comprehensive list of best project management ticketing systems, covering features, pricing and more, to find your best fit.

A new identity management system at Jefferson College gives users access to their accounts through a single sign-on Web portal and lets them reset their own passwords, resulting in a significant ...

Zendesk, a Danish startup that markets a nifty cloud-based, on-demand help desk system, has raised an undisclosed Series A round of funding from Charles River Ventures which it intends to use to ...

About ServiceDesk Plus – MSP ServiceDesk Plus – MSP is ITIL-ready help desk software with integrated asset and project management capabilities built for managed service providers.

Discover the secrets to IT leadership success with these tips on project management, budgets, and dealing with day-to-day challenges. Delivered Tuesdays and Thursdays ...