Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...

EverCommerce (NASDAQ: EVCM), a leading provider of SaaS solutions for service SMBs, today announced it completed the acquisition of ZyraTalk, an AI-powered customer engagement solution that combines ...