Emotional intelligence has an outsized impact in the workplace — we've heard this message over and over again. Studies suggest that people with high emotional intelligence have better job ...

Conflict in the workplace is inevitable. It arises from differences in personalities, work styles and competing interests. However, how these conflicts are managed can significantly impact an ...

2. Emotional intelligence helps you skirt by the "Victim," "Villain," and the "Hero" You may have seen one, two, or all of three of these types ply their manipulations in your daily office interplay.

5 components of emotional intelligence at work. There are five main elements of emotional intelligence, according to psychologist Daniel Goleman: 1. Self-awareness. Self-awareness is the ability to ...

Emotional Intelligence & Effectiveness in the Workplace. Emotional intelligence can be summed up as the ability to recognize, exercise control over and influence emotions, whether in yourself or ...

Various studies on EI in the workplace suggest a retention rate of 400% higher, employees who feel 50% more inspired by their work, up to a 50% decrease in lost-time accidents and more than 40% ...

Given this, it is easy to understand why emotional intelligence (EI) continues to be of interest to business and organisations since its emergence in the mid-1990s. Being able to recognise and manage ...

Imagine a workplace in which emotional intelligence was on par with the intellect required to do your job. Toxic workplaces — and the mental health crises that stem from them — would become a ...