Microsoft showcased Dynamics 365 less than a week after CRM rival Salesforce debuted Einstein, an artificial intelligence technology infused into its sales, service and marketing apps.

The Dynamics 365 round-up for this year's Ignite conference offers a look at the new Project Operations Service, a fresh first-party voice channel for Customer Service, and more updates.

Microsoft has announced upcoming end of life for two of its key products, Exchange Server 2016 and Dynamics 365 Project Service Automation (PSA), in 2025.

Microsoft announced updates to Dynamics 365, including two new services -- Finance Insights and Project Operations -- that'll roll out later this year.

Microsoft has announced the general availability of its Dynamics 365 Project Operations solution across India. The tool is aimed at helping service-based organizations reimagine project management.

Dynamics 365 Project Operations and Dynamics 365 Finance Insights are the latest additions to the hundreds of new features and updates Microsoft is making to its Dynamics 365 apps and services.

New Delhi, November 18, 2020 – Microsoft has announced the general availability of its Dynamics 365 Project Operations solution across India. It has been developed to help service-based businesses in ...

NEW DELHI: Microsoft has announced the availability of its Dynamics 365 Project Operations solution across India. According to the company, it has been developed to help service-based businesses ...

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.