Infobip’s innovative omnichannel communications platform will now be available to organizations that use Dialogflow to create conversational experiences with users on their preferred channels ...

Voximplant, a provider of a cloud communications platform for web and mobile app developers, today released a new integration for Google’s Dialogflow, a platform for building voice- and text-based ...

April 10, 2019 — RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the integration of RingCentral Engage ...

Avaya AI Virtual Agent Enhanced capabilities are enabled through integration of Google Cloud Dialogflow CX with Avaya OneCloud CCaaS and OneCloud CPaaS.

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

Optimized for large contact centers that deal with complex conversations across voice and messaging channels, Google Cloud Dialogflow CX extends UJET’s capabilities to a broader set of use cases ...

Dialogflow is the core technology behind Contact Center AI, software that enables businesses to deploy virtual agents for basic customer interactions.

Responding to this trend, Google Cloud Dialogflow now offers access to WhatsApp through Infobip’s cloud contact center solution Conversations, helping improve user satisfaction and retention. In ...

Avaya AI Virtual Agent Enhanced capabilities are enabled through integration of Google Cloud Dialogflow CX with Avaya OneCloud CCaaS and OneCloud CPaaS.