Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

Pushing back on a letter from three U.S. senators, Atlanta-based Delta Air Lines said Thursday that it is not, and has not, ...

06/15/2021 — Atlanta, Georgia — Delta Air Lines patrons check-in at the electric kiosk during an early morning at Hartsfield-Jackson Atlanta International Airport, Tuesday, June 15, 2021.

The era of dynamic pricing as we know it started in 1966, when American Airlines launched its Semi-Automated Business ...

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...

In a letter to three senators, Delta said some of the conversation on its use of AI “has created confusion and misinformation ...

Three Democratic senators have raised concerns about Delta Air Lines’ potential use of artificial intelligence to personalize ...

Delta wasn't the only airline to charge fees for most reservations made over the phone, notes CNN Money. United and JetBlue are still charging for reservations made in this manner.

To correct a passenger's name on an Delta Airlines ticket, you must reach out to their reservations team. ??+1-800- (229)-0087 or +1-800-899-3682 is the direct line for this request.

After the Sept. 11, 2001, terrorist attacks, United Airlines outsourced some reservation calls to India. In 2007, Hawaiian Airlines outsourced most of its reservation call center to the Philippines.