Pushing back on a letter from three U.S. senators, Atlanta-based Delta Air Lines said Thursday that it is not, and has not, ...

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

Three Democratic senators have raised concerns about Delta Air Lines’ potential use of artificial intelligence to personalize ...

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...

In a letter to three senators, Delta said some of the conversation on its use of AI “has created confusion and misinformation ...

Delta exec says AI pricing model is dictated “by market dynamics and vigorous competition” and does not rely on personal data.

As customers face hours-long phone waits for customer service, Delta Air Lines has called some former reservations employees back to work on a temporary basis to help handle the load.

The Department of Transportation says Delta may not be honoring its customer commitments as it continues to try to recover from Friday's IT outage.