"To be clear, Delta’s ticket prices are dictated by market dynamics and vigorous competition," the company said in a letter ...

Delta exec says AI pricing model is dictated “by market dynamics and vigorous competition” and does not rely on personal data.

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...

In a letter to three senators, Delta said some of the conversation on its use of AI “has created confusion and misinformation ...

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using an alleged "individualized pricing" system. Last week, prominent US senators ...

Three Democratic senators have raised concerns about Delta Air Lines’ potential use of artificial intelligence to personalize ...

Some are concerned that Delta’s use of AI could lead some customers to pay more airfares given the pricing system’s ...