Multiple studies and opinion surveys performed across industries agree: It’s more cost-effective to retain existing customers than it is to acquire new ones. Knowing this, many business leaders devote ...

NEW YORK--(BUSINESS WIRE)--CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

Prysm, a16z, Amex Ventures, Coatue, YC in Round; Joins Google's AI Futures Fund Announces New Autonomous Agent for Enterprises ...

NEW YORK--(BUSINESS WIRE)-- CI&T (NYSE: CINT), a leader in driving AI-powered digital transformation for global brands, today announced it has been named in the 2024 Gartner Peer Insights Voice of the ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. "Customer" — one word that conveys the most important part of any business. Everything in ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Founded in 2018, Jiu Si Intelligent has a registered capital of nearly 20 million RMB and focuses on software and information technology services. The acquisition of this patent reflects its ...

Band of Coders, a customer software development company headquartered in Atlanta, has opened up its first Wisconsin office. Band of Coders, a customer software development company headquartered in ...

In a Deloitte survey, 26% of leaders said their organizations were seriously exploring autonomous agents. ServiceNow, SAP, and Salesforce are among the firms that have debuted AI agents to do work ...

New research from Stanford University highlights a significant decline in entry-level employment in fields most exposed to ...

Multinational software maker Zoho is enjoying rapid growth in Nigeria, where its customer base expanded 75 per cent in 2024, ...