Organisations do not require the assistance of a global financial downturn to reach the conclusion that anything less than perfect customer service could have serious repercussions for the bottom line ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

ANSBACH, Germany (Feb. 5, 2020) -- U.S. Army Garrison (USAG) Ansbach housing employees have attended two of four training modules designed to increase their professional customer service abilities.

Customer Service Excellence, a CD-ROM training program, is designed to assist an organization in all of its customer contact. Part of the firmís Business Sense Series, three CDs combine video, audio, ...

When it comes to customer service, we have memorable experiences. However, being on the receiving end of bad customer service generally motivates us to spread the word to anyone who is willing to hear ...

WHITE BEAR LAKE, Minn. — Contractors 2000 recently held a new workshop for Customer Service Representatives (CSRs) of electrical, HVAC, and plumbing contractors. The workshop, called CSR Live!, ...

University of Hawaii Maui College’s Office of Continuing Education and Training is accepting applications for the Certificate for Customer Service in Hawaii, which was developed by Kapiolani Community ...

For the benefit of traders, here is a quick customer service course. When you deal with a customer, smile, establish eye contact, use the customer's name, give the customer undivided attention, adopt ...