CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

When making connections that drive growth, don't forget to optimize your ongoing communications to foster sustained business.

HubSpot is widely recommended for beginners because of its ease. The free plan has many valuable features. It offers basic ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

Jen Mowery of Harrisburg University looks at the steps greenhouse growers should take to adapt to customer feedback and ...

Salesforce Ltd. (CRM) keeps riding a wave of strong financial performance and demand.

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...