One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Learn about the rigorous testing framework we've used to rate, review, and compare market-leading CRM software for businesses of all sizes ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Additionally, many Customer Relationship Management (CRM) platforms are now increasingly built into contact management software - in fact, some of the best CRM software is directly marketed as ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

In addition to core and advanced technical offerings, the top customer relationship management software (CRM) now implements more artificial intelligence features. These AI-powered tools provide ...

Jen Mowery of Harrisburg University looks at the steps greenhouse growers should take to adapt to customer feedback and ...

Ready to take control of your company’s financial health? Explore the costs, features, and benefits of an online bookkeeping ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

Managing a customer-facing business without customer relationship management (CRM) software is like managing a business blindfolded — with no clear view of the customer or sales funnel ...