Customer development is arguably the most important component of a customer-centric company. It’s what happens after you’ve acquired the sale, and it’s how you retain the customer into a long, healthy ...

Understanding your customers is crucial when running any business, as the success of your company ultimately depends on creating products and services that actually solve their problems and create ...

Customer experience is one of those buzzwords that has come to mean anything, everything, and yet nothing at all. Although hype-mongers and tricksters have co-opted customer experience, in truth, the ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Get out of the building. Steve Blank, a serial entrepreneur, teacher, and father of the Customer Development methodology is best known for that phrase. Customer Development is not a reason or even an ...

[Editor’s note: This is part of a series we’re writing about branding for startups. Join our latest initiative to find the best brand designers and agencies in the world who work with early-stage ...

The brand taps CPG leaders Peter Flesvig as vice president of retail sales and Renee Boardway as global procurement manager PLEASANT PRAIRIE, Wis.--(BUSINESS WIRE)--Good Foods, a leader in ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

DHL Supply Chain has announced new leadership appointments, effective 1 September 2025, aimed at reinforcing its ...

MIAMI & DALLAS--(BUSINESS WIRE)--Southern Glazer's Wine & Spirits (Southern Glazer's)—the world’s preeminent distributor of beverage alcohol—today announced enhancements to National Accounts, Customer ...

WHY IT RATES: Brunini takes over his new role with more than three decades of leadership experience in the hotel and casino industry. - Patrick Clarke, TravelPulse Senior Editor Atlantis Paradise ...