Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.

About five years after Lemon Perfect launched its lemon water products, the founders decided to reward the company's most loyal customers. So in March 2022, they debuted a loyalty and rewards program.

Rising material costs and supply chain issues, labor shortages, slimming margins, continued project delays, increasing carbon emissions due to rework and waste and the need for more sustainable ...

Based on the number of current users, the sharing economy is still in its infancy in most countries, and as such, the loyalty of customers needs to be strengthened. By referring to the Triple Bottom ...

The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important ...

Senior customer engagement specialists say the biggest benefit for marketers of collecting customer behavior signal data is improved performance marketing, according to recent research from Acoustic ...

The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers. The multi-year agreement is meant to ...

The proposed partnership with Verizon is one of the several options that the bank is currently considering to establish itself as a full-service digital bank in the country after having launched its U ...