Start with tech support options offered directly by your computer manufacturer or through authorized service providers linked to their site.

If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most ...

Consumer Reports tells you where to go for for computer tech support. We surveyed more than 3,200 computer owners to see which computer companies have the best—and worst—tech support.

If you're the designated 'tech person' in your family or friend group, here's how to access a computer from afar, Mac or PC, to see what's going on.