Unless you're lucky enough to have access to a professional IT staff, you probably end up solving most of your own computer troubles. Heck, half the time I have to fix all of Rick's problems, too ...

Algorithms are a series of steps that, when combined, form the basis of a computer program. A flowchart is a visual representation of the algorithm.

The flowcharts are the creation of author Morris Rosenthal. Morris has created detailed, interactive charts for everything from hard drive failure to CD and DVD troubleshooting to modem failure.

Though a symbol flowchart is similar to a business's organizational chart, the two graphical forms serve different functions. A flowchart describes the steps software takes to process information ...