Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Dominion Dealer Solutions introduced its new cloud-based CRM — Dominion Vision — on Monday. This follows the company's January release of its new DMS, Dominion VUE, which is hosted in the Microsoft ...

Mike Milburn, senior vice president and general manager of Salesforce (NYSE: CRM) Service Cloud, has said federal agencies should implement cloud-based customer relationship management platforms in ...

Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

Research firm Statista Market Insights has valued the worldwide CRM software market’s revenue at $89.3 billion this year and expects it to reach $146.1 billion by 2029, growing at a compound annual ...

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One colloquial phrase from the business world that has uniquely developed in the 21st century is “Customer Relationship Management” or CRM, which was coined by the Gartner Group in the late 1990s.

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

Dublin, Aug. 21, 2025 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) BPO Services - A Global Market Overview" has been added to ResearchAndMarkets.com's offering. The report covers ...

ShellBlack Scales Salesforce Financial Services Cloud Integration Needs with AppCrown’s Managed Turnkey Industry Integrations for Wealth Management, Bank and Brokerage NEW YORK--(BUSINESS ...

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

America’s more than 32 million small businesses play an indispensable role in driving the U.S. economy. Small businesses account for 43.5% of gross domestic product, employ 61.7 million workers and ...