Creating a base of loyal clients and customers who come back to purchase goods and services after an initial purchase is essential for small businesses to be successful. Remembering who clients are ...

Artificial intelligence (AI) is making its presence felt across multiple industries, including the financial services space.

Jon Brewer of Intapp writes that as law firms save time using AI, they can invest more time in business development (BD), ...

What happens here matters everywhere. by Nat Levy on January 22, 2020 at 8:07 am January 22, 2020 at 8:07 am Microsoft exposed approximately 250 million customer service records due to what the ...

Recently, I had the chance to combine my technical writing skills with my experience as a help desk analyst. In checking the Legal Notices section of my local newspaper, I noticed the following ...