A chatbot solves that problem for a consumer one time. Using AI to create a better product page solves that problem for everyone all at once.

The lay public — and your average parent — has no idea how A.I. chatbots are designed, what data they’re trained on or how precisely the bots are adapting to the people using them.

NPR's Leila Fadel speaks with philosopher James Brusseau of Pace University about the ethics of creating and using artificial intelligence chat bots using a person's voice.