Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and spot potential chokepoints.

The unique Call Flow Diagram feature extends the well-known concept of sequence charts for signaling with rich information on media quality in one integrated view.

EventStudio 2.5 is a sequence-diagram based modeling tool for system design and architecture that supports generation of message sequence charts (MSCs) and call flow diagrams used in telecom and ...