Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...

[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...

Building on its success with recruitment CRM, the technology and consulting company has launched advancement and student-retention tools to help an industry that is reeling from financial pressures ...

BOSTON, June 08, 2017 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (NASDAQ:LOGM) today introduced Bold360, an intelligent customer engagement platform that provides a modern, flexible way for companies to ...

Is “choice” a cornerstone of service? As customers, we don’t always have the luxury of selecting those who provide us services. We buy a product and are beholden to call a given service line or email ...