Companies deploy CRM solutions to improve business performance, maximize customer relationships and enhance customer service, but many deployments fail to meet expectations. There are many reasons ...

Stockholm-based EvoluteIQ AB, an artificial intelligence business automation platform, today announced it raised $53 million in minority growth capital led by Baird Capital to fuel the global ...

These top business process management vendors offer platforms that coordinate staff and computing systems to optimize business outcomes. Written by eWEEK content and product recommendations are ...

The business world is experiencing a transformative era driven by rapid evolution of artificial intelligence (AI) technologies. This is an opportune moment for business leaders to rethink their ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...