NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid legal issues.

Airlines unveil luxury suites while retailers like Walmart add premium brands to attract higher-earning customers who ...

Small businesses face a constant challenge: how to stand out and build lasting relationships with customers in a crowded digital landscape. The good news is, today’s digital tools offer more ...

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

Pricing is notoriously hard to change. It impacts revenue immediately, involves risk, and requires alignment between product, ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members' success.

Silverback AI Chatbot continues to highlight its ongoing developments in artificial intelligence solutions with a particular focus on the role of workflows in managing automation and communication.

New research from Virginia Commonwealth University challenges the long-held business assumption that companies perform best when both customers and employees are highly satisfied. In today's ...

We hosted our second business summit in India where we showcased tools and features that will empower businesses of all sizes ...

Because of the nature of government work, many tasks still require real names, so the only things staff can change are name ...

Small businesses across Utah have felt the squeeze as a combination of the Federal Reserve's recent interest rate cuts, economic slowdowns, and rising tariffs a ...