Open seating will become a thing of the past next year, with the carrier adopting a procedure that's similar to its ...

Southwest Airlines has been making a range of changes, with the carrier now charging for checked luggage and eliminating its ...

If you’ve ever stepped onto a plane, you've probably had a flight attendant greet you at the door. Yes, the gesture is ...

The flight attendants carefully observe each and every passenger during the boarding process. This is because they are ...

A lot of people are frequent flyers these days, but their knowledge of air travel still can’t compare with the level that flight attendants possess. This is especially clear when crew members travel ...

Here's what you had to say about James Causey's column calling out a group of Southwest Airlines passengers who took ...

Bonnie Thiel and her husband are stranded in Toronto after a flight delay on Lufthansa. Why won’t the airline cover her hotel ...

Flight attendants greet passengers at the door not just for courtesy, but to assess potential safety risks, medical needs, or security concerns. They also quickly identify people who may require ...