The healthcare industry is undergoing rapid transformation, and with it comes the growing demand for support professionals who can ease the administrative burden on medical practitioners. One of the ...

Martha Kilner, from London, was a teacher for 20 years. She ended up in hospital after a panic attack due to the increasing stress and workload. She became a virtual assistant in early 2024 and was ...

Discover how a bilingual medical virtual assistant improves patient communication, care quality, and clinic efficiency while ...

On a recent weekday, I was stumped for ideas about what to make for dinner. So I opened my fridge, held the Camera Control button on my iPhone 16, snapped a photo and uploaded the image to ChatGPT and ...

Administrative tasks play a key role in ensuring that hospitals run efficiently. However, rising operational costs and staffing shortages—which, as of 2022, vary from 1.5% in New York to a critical 64 ...

This as-told-to essay is based on a conversation with Martha Kilner. It has been edited for length and clarity. I wanted to be a teacher ever since I did my psychology degree. I did my dissertation on ...