North Carolina State Auditor Dave Boliek called for the separation of the North Carolina Department of Motor Vehicles from ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

North Carolina State Auditor Dave Boliek laid out steps needed to improve the Department of Motor Vehicles on Aug. 4.

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

Officials are recommending exploring the option to separate the DMV from the North Carolina Department of Transportation, as the audit revealed the worsening of customer and employee experiences.

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...